[{"data":1,"prerenderedAt":106},["ShallowReactive",2],{"case-studies":3},[4,20,32,45,56,67,81,94],{"title":5,"description":6,"path":7,"image":8,"publishedAt":11,"tags":12,"protected":15,"summary":16,"role":17,"client":18,"homeOrder":19},"Redesigning the Payment Suspension Record","Moving the Medicare payment suspension record out of a legacy case system, with research that tied every requirement to what users and CMS said.","\u002Fportfolio\u002Fucm-payment-suspension-record",{"src":9,"alt":10},"\u002Fimg\u002Fprojects\u002Fpsp-after-general.png","Mock-up of the redesigned Payment Suspension record with placeholder data: a summary sidebar with status chips and navigation, and an Information tab with program type, allegations and source.","2025-06-01",[13,14],"UX\u002FUI Design","User Research",true,"Payment suspensions hold a provider’s Medicare payments while fraud or overpayments are investigated. I took the record that tracks them from research through design, moving it out of a legacy system and backing each requirement with what investigators and CMS told us.","UX Designer & Researcher","Unified Case Management, CMS",1,{"title":21,"description":22,"path":23,"image":24,"publishedAt":27,"tags":28,"protected":15,"summary":30,"role":17,"client":18,"homeOrder":31},"Rebuilding a Design System to Match the Code","Moving the Unified Case Management design system from Sketch to Figma, organized around Angular Material, with tokens and documentation.","\u002Fportfolio\u002Fucm-design-system",{"src":25,"alt":26},"\u002Fimg\u002Fprojects\u002Fucm-ds-cover.png","Examples from the UCM component library: controls, a date picker, forms and selection, feedback messages, list states, menus, a tooltip, the contextual action bar and a snackbar.","2024-06-01",[29,13],"Design Systems","The UCM design system lived in Sketch and no longer matched the Angular code it described. I rebuilt it in Figma around Angular Material, with tokens and documentation, so designers and developers name things the same way.",3,{"title":33,"description":34,"path":35,"image":36,"publishedAt":39,"tags":40,"protected":41,"summary":42,"role":17,"client":43,"homeOrder":44},"Making Mental Health Coverage Easier to Find","Turning a list of links on Medicare.gov into a page that explains mental health and substance use coverage, and where to get help.","\u002Fportfolio\u002Fmental-behavioral-health-medicare",{"src":37,"alt":38},"\u002Fimg\u002Fprojects\u002FcsCover3.jpg","The Mental health and substance use disorders page on Medicare.gov, shown on a laptop, with the 988 crisis line message near the top and an illustration of two women talking.","2023-02-01",[13,14],false,"People on Medicare had no clear path to mental and behavioral health care. I researched who was looking and why, then designed a resource page that brings coverage, care options and next steps into one place.","Medicare.gov",2,{"title":46,"description":47,"path":48,"image":49,"publishedAt":52,"tags":53,"protected":41,"summary":54,"role":17,"client":43,"homeOrder":55},"Helping People Find Medicare Programs Near Them","A reusable search widget that connects Medicare coverage pages to nearby diabetes prevention and opioid treatment programs.","\u002Fportfolio\u002Fimproving-access-mdpp-otp",{"src":50,"alt":51},"\u002Fimg\u002Fprojects\u002FmdppCover.png","The Medicare Diabetes Prevention Program page on Medicare.gov, shown on a laptop, with a Find providers near you box asking for a street, ZIP code or city.","2022-02-01",[13,14],"Medicare covers diabetes prevention and opioid treatment programs, but its coverage pages gave people no way to find one. I designed a search widget that surfaces nearby programs right where people read about them.",null,{"title":57,"description":58,"path":59,"image":60,"publishedAt":63,"tags":64,"protected":41,"summary":65,"role":17,"client":66,"homeOrder":55},"Refreshing the Bellese Brand","How the templates I made for my own team grew into company-wide brand guidelines and assets.","\u002Fportfolio\u002Frebranding-bellese",{"src":61,"alt":62},"\u002Fimg\u002Fprojects\u002FbrandingBelleseCover.png","A laptop showing the cover slide of the Bellese presentation template, in purple and blue with a stock illustration of a caregiver and patient.","2021-08-08",[13,14],"Bellese had no current brand materials, so I started making my own. That grew into a company effort: brand guidelines, vector logo files, an accessible palette, and the templates people use every day.","Bellese Technologies",{"title":68,"description":69,"path":70,"image":71,"publishedAt":74,"tags":75,"protected":15,"summary":78,"role":79,"client":80,"homeOrder":55},"Creating the UX Center of Excellence","How I helped a group of software companies assess and grow their UX practice after the Abas acquisition.","\u002Fportfolio\u002Fcreating-ux-center-excellence",{"src":72,"alt":73},"\u002Fimg\u002Fprojects\u002FuxMaturityModel.png","A five-level UX maturity model, from ad hoc through awareness, adoption and managed to optimized, each with a short description.","2020-08-08",[76,77],"UX Strategy","Management","After the Abas acquisition, I set up a UX Center of Excellence for Forterro’s software companies: a maturity assessment, a shared process each team could adapt, and a library to learn from.","UX Consultant","Forterro",{"title":82,"description":83,"path":84,"image":85,"publishedAt":88,"tags":89,"protected":15,"summary":90,"role":91,"client":92,"homeOrder":93},"Redesigning a Production App for the Shop Floor","How research with shop floor workers reshaped Abas ERP’s production app, which I designed and helped build.","\u002Fportfolio\u002Fdata-driven-redesign-manufacturing-software",{"src":86,"alt":87},"\u002Fimg\u002Fprojects\u002FproductionCover.png","Three phone screens from the redesigned production app: setup by type of task, a list of running work orders, and attendance tracking.","2019-08-08",[13,14],"Shop floor workers avoided features in a cluttered, outdated app. Research with them shaped a redesign I also helped build, around saved machine settings, interruptions and each person’s role.","Designer, Researcher & Developer","Abas ERP",4,{"title":95,"description":96,"path":97,"image":98,"publishedAt":102,"tags":103,"protected":15,"summary":104,"role":105,"client":92,"homeOrder":55},"Introducing UX Design and Strategy at Abas","How I brought research and design into a sales-driven development team, from the inside.","\u002Fportfolio\u002Fintroducing-ux-design-strategy",{"src":99,"alt":100,"fit":101},"\u002Fimg\u002Fprojects\u002Fux-strategy-sketch.jpg","Pen sketch of two phone wireframes for a production app: a work order list with material and task progress bars, and a filter overlay, with handwritten notes for time, quantity, start\u002Fstop, lookup and date picker.","cover","2018-12-12",[13,14,76],"Hired to code, I brought research and design into a sales-driven team. Four apps came to share the pattern library I started.","Developer & UX Designer",1793513231965]