Résumé

Experience, skills and credentials

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Overview

I’m a UX designer and researcher who started out as a software developer. For the last several years I’ve worked on federal healthcare services, currently case management for CMS, and before that enterprise manufacturing software. I’m at my best in complex, high-stakes systems where careful research and buildable specs matter most.

Now
UX Designer & Researcher, Bellese Technologies: case management for CMS
Domains
Federal healthcare · Enterprise ERP and manufacturing
Focus
Research, interaction and service design, accessibility
Background
Developer turned designer, about a decade in UX

Skills and methods

Research
  • User interviews
  • Contextual inquiry and observation
  • Usability testing
  • Surveys
  • Card sorting
  • Heuristic evaluation
  • Competitive analysis
  • Synthesis
Design
  • Interaction design
  • Service design and journey mapping
  • Wireframes and prototypes
  • Design systems and pattern libraries
  • Information architecture
  • Content design and plain language
Accessibility
  • WCAG 2.x
  • Section 508
  • Inclusive design
  • Accessibility reviews
Practice
  • UX strategy
  • UX maturity assessments and training
  • Workshop facilitation
  • Lean UX and Agile
  • Design sprints
Build
  • HTML
  • CSS
  • JavaScript
  • Vue
  • React
  • Tailwind CSS
  • C# and Java (earlier work)
AI and workflow
  • AI-assisted prototyping and building (Claude Code, Claude Design, Figma Make, Cursor)
  • Design tokens and design-to-code handoff
  • Mapping design systems to component frameworks (Angular Material)
Tools
  • Figma
  • Storybook
  • CMS Design System and its child systems
  • Mural and Miro
  • Jira
  • Confluence
  • Adobe Creative Suite
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